Frequently Asked Questions (FAQs)
Find answers to the most common questions about ZayDates exports. This section is designed to help importers, distributors, and wholesalers understand our products, standards, and services.
What types of dates do you supply?
We specialize in Grade A Deglet Noor dates from Algeria, offered in whole, pitted, diced, paste, or syrup formats.
Do you sell in small retail quantities?
No. We only sell in bulk and container loads to importers, distributors, and large buyers.
What is the minimum order quantity?
Our minimum is one full container load (20ft or 40ft, depending on the product format).
Do you offer mixed containers?
Yes. Containers can be customized to include multiple packaging formats (e.g., whole dates, paste, syrup) depending on buyer needs.
How are ZayDates packaged for export?
We provide bulk industrial packaging (10kg–25kg cartons) and consumer-ready formats (250g–1kg retail packs) depending on the order.
What certifications do your products carry?
All ZayDates exports meet international food safety standards (HACCP, ISO, Halal certification, and phytosanitary documentation).
Which markets do you currently serve?
We export worldwide, with strong demand in North America, Europe, and the Middle East.
Do you provide samples before purchase?
Yes. Industrial buyers may request samples for quality verification before finalizing orders.
What payment terms do you accept?
We accept Letters of Credit (LC), Wire Transfers (T/T), and other secure international trade methods.
How long does shipping take?
Shipping time varies depending on the destination and port availability. On average, deliveries take between 2 and 6 weeks after order confirmation.